Privacy Policy

1. Who we are

Noornest Cleaning Services (“Noornest”, “we”, “us”, or “our”) provides professional cleaning services to residential and commercial clients in the United Kingdom.

This Privacy Policy explains in simple terms how we handle personal information when you contact us about our services.

2. What information we receive

We only receive personal information that you choose to share with us, such as:

• Your name
• Your telephone number and/or email address
• Basic details about your property or cleaning needs (for example, location, property type, preferred dates and times)

This information is usually provided when you email us, call us or submit details through our website contact or enquiry forms.

3. How we use your information

We use your information to:

• Respond to your enquiry or quote request
• Arrange and manage cleaning services if you decide to book
• Keep basic records of work carried out for administration and customer care

We do not sell your personal data or use it for unrelated marketing by third parties.

4. Where your information is stored

Your details may be stored in our email inbox, messaging tools and basic business records used to manage bookings and communications. We aim to keep this information accurate and secure.

5. How long we keep your information

We keep your information for as long as reasonably necessary to handle your enquiry, manage any bookings and meet basic business and legal requirements (for example, record-keeping). When it is no longer needed, it will be deleted or securely removed in the normal course of our business.

6. Cookies and website usage

Our website is a simple information site for our cleaning services. We do not currently use cookies for advertising or detailed visitor profiling. Your web browser or our hosting provider may collect standard technical logs (such as IP address and pages viewed) to keep the website secure and running reliably.

7. Your rights

Depending on UK data protection law, you may have rights such as requesting access to the personal information we hold about you, asking us to correct it, or asking us to delete it where appropriate.

If you would like to exercise these rights or have questions about how we handle your information, please contact us using the details below.

8. How to contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: noornestcleaningservices@gmail.com
Phone: +44 (0) 2039 838 559
Address: London, United Kingdom

Last updated: January 2025